Shipping & Payment Information
Last Updated: 03.06.2025
At Hazel & Lola’s Kitchen Boutique, we strive to provide a seamless shopping experience. Below are our shipping and payment policies.
Shipping Information
Processing & Delivery Times
- Orders are typically processed within 5 business days.
- Standard shipping times vary based on location and shipping method chosen at checkout.
- We do not process orders on weekends or holidays.
Shipping Methods & Costs
- We offer multiple shipping options, including standard, expedited, and express shipping.
- Shipping costs are calculated at checkout based on weight, location, and selected shipping method.
- Free shipping may be available for orders over $500 amount.
International Shipping
- We currently do not offer international shipping.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- Please allow 24 hours for tracking updates to reflect.
Shipping Delays & Issues
- While we strive for timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, carrier delays).
- If your order is lost or delayed beyond the estimated time, please contact our support team.
Payment Information
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- Other payment methods as specified at checkout
Secure Payments
- All transactions are processed securely with encryption to protect your information.
- We do not store credit card details on our servers.
Billing Information
- Please ensure that your billing information matches your payment method to prevent processing delays.
- Orders with incorrect billing details may be subject to cancellation.
Refunds & Cancellations
- Orders may be canceled within 12 hours of placement if they have not been processed.
- Refunds are processed per our Return & Refund Policy.
Contact Us
If you have any questions about shipping or payments, please contact us:
Hazel & Lola's Kitchen Boutique
Email:
Phone: 608.269.2115
Address: 301 East Oak Street, Sparta, WI 54656
